FAQ
The questions we get asked most.
If yours is not here, call and ask. The phone consultation is free and there is no obligation attached to it.
Safety and suitability
Who administers the treatment?
All treatments are administered by a qualified health professional.
Is IV therapy safe?
All treatments adhere to strict hygiene and safety standards. Beyond that, suitability is assessed individually: your medical history is reviewed before anything is booked, and a treatment that is not appropriate for you will not be given.
Why do I need a consultation first?
In Australia, IV drips are classified as prescription only, meaning they require oversight by a medical professional. This ensures they are safe and appropriate for each individual's medical needs. The free phone consultation is how that oversight happens.
Is IV therapy suitable for everyone?
No. It is assessed case by case, and some people are not suitable. That assessment happens at the free phone consultation, before you have paid anything.
Are there side effects?
Any treatment carries some risk. The practitioner goes through the side effects that apply to you and to your specific formulation at the consultation, so you know what to expect before you book.
The treatment
What is a customised drip, and how is it different to a package?
A package is a set formula with fixed inclusions. A customised drip is formulated around the goal or concern you bring to the consultation. Both are available. Customising simply lets the practitioner get closer to what you are actually trying to address.
How do you decide what goes in my drip?
From two things: what you tell us you want to address, and your medical history. The final formulation is agreed with the practitioner at the consultation.
How often can I have a drip?
That depends on the formulation and on you, and it is decided in consultation. Some inclusions are capped: selenium and B-Complex + are each limited to one drip per month.
What is the difference between an IV drip and an intramuscular or subcutaneous shot?
A drip is an infusion delivered into a vein, and can carry a broad formulation. A shot is a single injection into muscle or under the skin, takes a fraction of the time, and carries one thing. Shots can be booked on their own, or added to a drip you are already having.
Do you offer NAD+?
Not yet. NAD+ is coming soon, and it is not bookable until it is.
Mobile service
Where do you travel to?
We travel across the whole of the Perth metropolitan area, Western Australia. If you are not sure whether your address falls inside it, call and ask.
Can you come to my home, workplace or hotel?
Yes. Those are exactly the settings we work in: your home, your workplace or your hotel.
Do you charge a call out fee?
No. Travel inside our service area is included, so there is no call out fee. If you are outside it, we will tell you what the travel costs before you book.
Booking and payment
Is the phone consultation really free?
The phone consultation is free. It carries no deposit and no obligation.
How does payment work?
A deposit is taken through the booking system when you book. The balance is billed after your appointment. Nothing is charged before you have been treated beyond that deposit, and the amount is confirmed to you when you book. Your first treatment also carries a $50 script fee. Charged once and valid for 12 months.
What payment methods do you accept?
We accept all major payment methods for your convenience. Pay by card with Visa, Mastercard, American Express. Mobile wallets including Apple Pay, Google Pay, and Samsung Pay are also welcome.
We also accept cash, cheques, and gift cards, and can process card payments over the phone.
What is your cancellation or rescheduling policy?
At Nourish IV Therapy, we understand that plans can change. To ensure we can accommodate all clients and minimise missed appointment times, we kindly ask for at least 12 hours’ notice if you need to cancel or reschedule your appointment.
Cancellations or rescheduling made within 12 hours of your appointment may incur a cancellation fee of 50% of the scheduled treatment cost.
No-shows or cancellations made less than 2 hours before the scheduled appointment may incur a fee of 100% of the treatment cost.
In the event of an emergency or unforeseen circumstance, please contact us as soon as possible. Cancellation fees may be waived at our discretion depending on the circumstances.
By booking an appointment with Nourish IV Therapy, you acknowledge and agree to our cancellation policy.
Groups and events
Do you do group bookings, events or workplace wellness?
Yes. Drips can be customised for events, workplace wellness programs and group bookings, for groups of 4 to 8. We need two weeks notice. Send an enquiry with the group or event option selected and tell us roughly how many people, where and when.
Our standards
Administered by a qualified health professional
All treatments are administered by a qualified health professional.
Strict hygiene and safety standards
All treatments adhere to strict hygiene and safety standards.
Prescription only, with medical oversight
In Australia, IV drips are classified as prescription only, meaning they require oversight by a medical professional. This ensures they are safe and appropriate for each individual's medical needs.
Still got a question?
Ask it on the phone consultation. It is free, it carries no deposit, and there is no obligation to book anything afterwards.
A deposit is taken through the booking system when you book. The balance is billed after your appointment.
The phone consultation is free. It carries no deposit and no obligation.
